So beware that if you have a problem the after sales service and customer care is not what it should be. Shame really as they’re not bad wheels for the money. I decided to cut my losses, keep the wheels and try to sell them on. If you crash, you get a 12 discount on the retail price of your next frame. A huge benefit is also Trifox’s crash replacement program. The upshot is that I risk losing my money and being substantially out of pocket. Trifox X16 Build read the full X16 review X16 frame is compatible with electric and mechanical groupsets, and it has an internal cable routing for minimizing air drag. They want me to send the wheels back at my expense and they stipulate that they take no responsibility for loss or damage. It is committed to promoting bicycle culture and sports, combining the customization needs of. When I finally managed to get them to understand the problem they agreed to send me the wheels I had ordered but asked me to resell their wheels and they were going to charge me!! I declined their offer and eventually they agreed to a refund given that they hadn’t actually got 23mm wheels and we’re going to get them manufactured but couldn’t tell me how long this would take. Trifox is a high-quality Chinese carbon fiber bicycle brand. When I emailed them they eventually responded that 23mm and 25mm tyres fit all of their wheels!! They completely misunderstood the issue. I ordered the 23mm wheels as I have very limited brake clearance on my bike not an uncommon problem with TT and Tri bikes. On the face of it they looked good value and they advertised the wheels with an external rim width of either 23mm or 25mm. I ordered a set of carbon wheels for my TT/Tri bike.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |